Governance and public sector management

This course is a foundational module designed to introduce learners to key concepts in grievance redress mechanisms, and is best completed prior to face-to-face learning. Topics include exploring what is a grievance redress mechanism, examining what are the key elements of effective complaint handling and the steps undertaken in handling complai...

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Learning mode: Self-study

Start Date: 4 July 2020

governance and public sector management

ADB’s mission is to support development in Asia and the Pacific, and this includes helping developing member countries (DMCs) fight corruption.This module defines corruption and its impact on development. It also provides an overview of ADB's Anticorruption Policy and Integrity Principles and Guidelines, which are the main policy documents and t...

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Learning mode: Self-study

Start Date: 1 June 2017

governance and public sector management

Learn how to identify the key requirements that ensure a firm is implementing a sound policy framework to combat money laundering and terrorist financing.          Disclaimer: The e-learning modules provide an introduction and overview of money laundering and terrorist financing and how these can be prevented. While every reasonable effort ...

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Learning mode: Self-study

Start Date: 1 May 2017

Governance and public sector management

This course is a foundational module designed to introduce learners to key concepts in problem solving and is best completed prior to face-to-face learning. Topics include identifying what is a problem and what is problem solving. It explores the types of typical problems that occur on ADB-assisted projects. The module also introduces learners t...

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Learning mode: Self-study

Start Date: 12 October 2020